Mohamed al Fayed 'carried Viagra' and 'cherry picked' women from Harrods shop floor, ex-employee claims

A former member of the Harrods management team has told how Mohamed al Fayed would "cherry pick" women from the shop floor.

Speaking to Sky News anonymously, the woman described the billionaire, who died last year aged 94, as "demonic" and said he "controlled everything with fear".

Lawyers representing 37 alleged victims of sexual abuse at the hands of Fayed branded him a "monster" who was "enabled by a system that pervaded Harrods" at a news conference on Friday.

The former employee of the luxury department store, which the Egyptian businessman took control of in 1985, worked at Harrods at the height of his power.

"We were all told Harrods is the greatest place on Earth - but he controlled everything with fear," she said.

"The power dynamic was so strong, in the blink of an eye you would lose your career and they would try and destroy you. It was this dark psychological trap and everybody was caught."

She said she heard stories Fayed, known to staff as "the chairman", would grope people although she was never a victim herself.

"The chairman would walk around the store and he would cherry pick people from the shop floor, if you had blond hair and brown eyes you were favoured," she said.

"He used to say, 'I want that one up in my office now'. He used to carry Viagra around in his pocket, and people were so scared of his 'floor walks' - if you weren't smiling enough you were in the shit, if you smiled too much you were also in the shit."

The ex-employee, who worked at Harrods in her first job after leaving university, said when women were called to Fayed's office they "couldn't say no".

"I would sit her down and I would say I need to let you know what you are walking into," she said.

"It's suddenly a pay rise, and you'll be invited to expensive events and lavished with expensive gifts but really you need to be aware of something.

"I said you will get invited to Park Lane, and parties where there will be lots of rich men, and you would be invited to sleep with people."

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The former Harrods worker added she was once asked to see Fayed in his lounge-like office where he was wearing his slippers and said: "When are you going to come up and work for me here?"

The woman said she told him she did not want to work there and went back to her normal job.

She explained: "Afterwards he would smile at me and was courteous but then I started getting extra money in my pay packet. I went to the pay office and they said it's a bonus for what you are doing. It didn't last long but it happened just after he'd asked to meet him."

The woman said she now feels "really conflicted" as she was "vulnerable too".

"It was my first job leaving university. It leaves me feeling angry that we put up with things in that generation, that was our norm," she added.

Harrods has said in a statement it is "utterly appalled" by the allegations of abuse and apologised to Fayed's alleged victims.

It added: "These were the actions of an individual who was intent on abusing his power wherever he operated and we condemn them in the strongest terms. We also acknowledge that during this time his victims were failed and for this we sincerely apologise. We are doing everything we can to fix this.

"The Harrods of today is a very different organisation to the one owned and controlled by Al Fayed between 1985 and 2010. It is one that seeks to put the welfare of our employees at the heart of everything we do.

"This is why, since new information came to light in 2023 about historic allegations of sexual abuse by Al Fayed, it has been our priority to settle claims in the quickest way possible, avoiding lengthy legal proceedings for the women involved."

The statement continued: "While we cannot undo the past, we have been determined to do the right thing as an organisation, driven by the values we hold today, while ensuring that such behaviour can never be repeated in the future."

The department store has also set up a page on its website inviting former employees to come forward if they have allegations.