Trenchard Lines drinking water still unsafe after diesel leak

Road sign for Trenchard Lines in front of the army residences which are red brick and behind a large wire fence with barbed wire at the top.
Diesel has contaminated the water supply at Trenchard Lines

People living in a residential army camp are still unable to drink water or shower at home after the supply was contaminated more than a week ago.

The water at Trenchard Lines, Upavon, supplied by Ancala Water, has been contaminated by a diesel leak.

A document given to residents, which has been seen by the BBC, said "daily testing" had taken place and urged people not to talk to the media.

Ancala said it had been "working around the clock" to solve the problem.

A big digital sign seen through the fence of Trenchard Lines telling people not to drink the water
People have been told to not use the water

Residents can only use the supply to flush toilets and have been given bottled and imported water for drinking.

The BBC has been told people have been offered the use of the communal showers, but only for four minutes at a time.

In the information document given to residents by the Ministry of Defence (MoD), the risk to people and the environment is described as low and that people should contact their GP if they are feeling unwell.

It also said that the situation has been "briefed to ministerial level" and listed support on offer to residents, including offering them the option to relocate to a hotel.

Two pages of the document discussing what has happened and the plans by the bodies involved
A document given to residents lists what actions have been taken and the support in place

The document asks people to "refrain from speculation" about the incident and not have "unhelpful contact with the media".

It explained everything is being done to handle the situation "as swiftly as possible."

A section of the document discussing talking to the media and how there are not any environmental concerns
The document asks residents to "refrain from speculation" about the incident

Wiltshire Council said it has issued a "formal notice" to Ancala.

The council's public health team said that the private supplier, which works on behalf of the MoD, supplies a golf club as well as family accommodation and military buildings at Upavon.

A council spokesperson said the contamination can be noticed at low levels because of smell and taste.

It has been working with Ancala, the MoD and Environment Agency and is "satisfied appropriate actions have been taken to protect human health since the contamination was identified".

A large water tanker at Trenchard Lines, with the countryside in the background
Water is being delivered to the site by tankers

In Ancala's latest update, it said "restrictions will remain in place until Ancala is confident that the water quality meets the highest standards we expect to deliver".

The MoD said it is working with Ancala to find a solution.

Local MP Danny Kruger said previously he would "monitor developments closely".

Follow BBC West on Facebook, X and Instagram. Send your story ideas to: