A witness to the medical emergency noted that Andrews popped up and said, “Could it be her blood sugar? I have a diabetic testing kit”
Andrews, 28, sprang into action mid-flight on Thursday after noticing her experiencing a “genuinely scary” medical emergency during his morning trip from Baltimore to Phoenix.
“The doctor and nurse attending to her couldn’t find a strong pulse, her blood pressure was extremely low, and required oxygen to breathe. It was genuinely scary,” fellow passenger Andrew Springs recalled in a series of tweets on X. “A man in the aisle seat popped up, ‘Could it be her blood sugar? I have a diabetic testing kit.’ It was Ravens TE Mark Andrews.”
Southwest told PEOPLE that the Feb. 1 incident occurred on Flight 485.
The Ravens confirmed Andrews’ involvement in the incident, releasing a statement from him that emphasized everyone’s life-saving efforts.
“In addition to the fast-acting flight attendants, the real heroes are the nurse and doctor who also happened to be on the plane,” Andrews said in the statement. “Thankfully they were able to provide the woman the quick assistance she needed.”
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Springs went on to note that the woman’s heart rate stabilized thanks to Andrews’ diabetic test kit, and described the post-emergency atmosphere.
“Paramedics met the flight as soon as we landed. Andrews deplaned quietly. No fanfare,” Springs wrote. “As he has done his whole career, he stepped up in a huge moment when people needed him most.”
In a statement to PEOPLE, Southwest Airlines thanked everyone onboard who helped the woman: “Because of Customer privacy policies we are not able to share additional details, though as always, we are appreciative of the efforts of our crew, medical personnel and fellow Customers who assist others during these inflight situations.”
PEOPLE reached out to Springs for more details about his experience.
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Read the original article on People.